BX-Solutions BX-Solutions
BX-Solutions BX-Solutions
BX-Solutions BX-Solutions BX-Solutions BX-Solutions BX-Solutions
BX-Solutions
 
 WHY BX-Solutions?

We provide:
  • Technical Support for DSL, dial-up, and wireless Internet Service Providers.

  • Customer Care Support including new customer sign-ups, account terminations, invoicing, collection, invoice resolution, and more.

  • Small Network Support with virus and spyware removal, printer setup and troubleshooting, software driver installation, wireless network diagnosis and repair, data backup, operating system installation and configuration.

  • Fulfillment such as setup CDs, hardware, and other subscriber equipment.

About BX-Solutions:
  • Available 24-hours, 7-days, 52-weeks, or to supplement your in-house staff on nights, weekends, and holidays, or to handle high volume overflow.

  • US Based, our service center is located in Fresno, California.

  • Real-time Access for you to monitor our performance through our extranet.

  • Qualified Staff More than 90% of our technical support staff have IT degrees.

  • Bilingual More than 50% of our technical support staff speak English and Spanish.

  • Private Label means that ALL customer-facing activity is provided in your company name.

BX-Solutions
 CUSTOMER XTRANET
BX-Solutions
USERNAME:
PASSWORD:

Owners/Managers !!!
BX-Solutions has been providing DSL support for DSL providers for more than 8 years. Call us to see how we can help you focus on your sales and marketing while we provide the support your customers require!

For more information, call 610-332-2871 or e-mail us today.

 NEWS

03.10 - Watch This Space For New Developments


 DEMOS

  • Customer Xtranet
    To view a demo of the Xtranet, sign in above using demo/SeeItNow! The Xtranet features several tools, which vary according to the services we provide for you. Tools include system status, radius snapshot and history, XTicket access, POP search, subscriber account management, code snippets, and technical support reports (call stats, trouble tickets, and customer satisfaction surveys).

  • XTicket Trouble Ticketing System
    Click on the link above to create an XTicket trouble ticket. You will receive a branded trouble ticket number by e-mail.

BX-Solutions
BX-Solutions
For more information, call us today at 1.610.332.2871 or e-mail us at sales@bx-solutions.com  
BX-Solutions
BX-Solutions

Web Site Map    Privacy Policy   

Copyright © 2008 BX-Solutions  

BX-Solutions BX-Solutions